You can contact us directly via support@haircutstar.com , or send us message thru facebook live chat https://www.facebook.com/haircutstar/

Over the weekend or after business hours, you may notice response times take a bit longer than usual, but we try to respond and resolve most issues as quickly as possible. So drop us a line, and let us take it from there as we work to get you squared away.

Yes, you can do a same-day transfer to have uninterrupted service. To make a same-day outgoing payment in EUR, USD, AMD or GBP, you will need to have your cleared funds with us by the times below

  • EUR payments: 13:00
  • AMD payments 13:00
  • GBP payments: 14:00
  • USD payments: 14:00

If we receive your funds after these times we will still try our best to make sure you don’t have interruption in your service but can not guarantee it

By default you can manage as many listings with single account as you want. You can combination of Free, Starter, Master listings under your profile. You can give access to manage calendar to separate barbers if you want to

No, this account can only be used for bank to bank transfers.

Yes, you can view your balances when you log in to HaircutStar Online.

Log in to your online account and click on ‘create a new beneficiary’ and follow the steps to add your beneficiary account. These details will come through to us to verify.

Please note that we cannot pay to third parties – the account must be held in the same name as the HaircutStar account.

If you are unsure on any of your bank details please check them with your bank.

You can log into your online account and transfer your balance(s) into a beneficiary account denominated in a major currency at any time of the day. Please make sure you have added details of the beneficiary account on WFO before you make a transfer. You can see how to enter these details in the answer to the question “How do I enter my bank details for my home account? ” below.

It’s free to open an account and we don’t charge any fees. There are also no monthly charges or any transfer fees for booking. There are some limitations which you can find here

Yes, You can use HaircutStar anywhere in world!

If you were expecting an email from HaircutStar but you don’t see it in your inbox, try the following solutions:

  • Make sure your email address is spelled correctly in your Profile settings.
  • Check your junk/spam folders. If you find the email there, mark it as “not spam” and save HaircutStar’s email address to your contacts to prevent it from happening in the future.
  • Check your mail filters. Most email services provide filtering options to help you sort and manage your inbox. Check to see if a filter might have redirected the email elsewhere in your inbox.
  • Check for third party filtering. If you use a company, corporate, or business email address, there may be other services in use that are blocking the message. Your company’s IT department or mail provider can confirm this and might need to whitelist @haircutstar.com to prevent it from happening in the future.
  • Resend email verification confirmation. If you’re waiting on a confirmation email to verify your email address, go to your Profile settings, confirm the email address is entered correctly, and click Resend verification email.
  • Directory and discovery, users who browse haircutstar.com and varsavir.com can directly book your services
  • You can download free template with booking enabled static site and self host it
  • You can also embed a booking widget or button on your existing website, or add a booking button to your email so clients can easily request appointments based on your availability.

To enable and copy widget code go to widget options sections of your online Appointments dashboard.

Your Booking Site URL

Share the URL provided in the Online Booking tab of your Appointments dashboard or invite your clients via email and social media to give them immediate access to your booking site. If you’re managing multiple locations, each location will have a unique booking URL and set up page that can be viewed by switching locations from the Online Booking tab.

Add Image

The business information reflected in your online booking site can be edited from the Locations section of your can be edited from your dashboard.

Your own Booking Site URL (Domain Name)

Although you’re not able to customize your online booking site URL with HaircutStar Appointments, several third parties offer this service. Here are a few popular companies to help you get started:

Create a Booking Button and Booking Website Embed

Add a booking button to your website or your email signature. The button will open booking widget on your site, and clients can book directly without leaving it.

  1. Log in to your HaircutStar Appointments dashboard
  2. If managing multiple locations, select a location from the list.
  3. Click Add Widget
  4. Customize your button and copy css class and add to existing button
  5. To add the button to your website: Copy the javascript code to your website before body tag is closed.
  6. Add ‘hs-booking-button’ class to each button you want to trigger booking widget
  7. Within your Content Management System (CMS), you’ll be able to paste this block of code, preview, and publish.

The booking widget button automatically will appear on the left side(or the side you picked) of your website.

Steps for embedding the widget in your website will vary depending on your Content Management System (CMS), so we recommend visiting your provider’s Support Center for detailed instructions. Below you’ll find resources on how to embed a widget, or HTML code block, with some commonly used CMS tools:

Advanced Options

  1. Set On Page Button Class Name instead of using ‘hs-booking-button’ , this way you can use your own css class.
  2. To add your own logo click Edit listings > Add Logo, and add logo. Logo maximum height should be 50px

Edits made to your location will automatically updates everywhere where your widget is embedded. Customizations of widget itself will not be changed on each page.

Once you have successfully setup your online booking, visitors of your site can can book your services online and see your schedule .

Keeping your email address up to date is important – this is one of the ways we remind you about client appointments! Here’s how to change your email address:

  1. Login into https://booking.haircutstar.com
  2. Click on Setting > Profile on the right top part of website, or click on burger on mobile site and pick Setting > Profile
  3. Click on profile on left side of the page or top of the mobile site
  4. Click edit email and enter your new email
  5. Click conform link on email which was send to you

 

Keeping your email address up to date is important – this is one of the ways we remind you about client appointments! Here’s how to change your email address:

  1. Login into https://booking.haircutstar.com
  2. Click on Setting > Profile on the right top part of website, or click on burger on mobile site and pick Setting > Profile
  3. Click on profile on left side of the page or top of the mobile site
  4. Click edit phone and enter your new phone
  5. Pick the your country
  6. Click get code
  7. Enter the code

 

Our client service team will contact you directly by phone within 1 working day after you register online.

If you’re unhappy with any aspect of your transaction with us, please contact your relationship manager. We appreciate all feedback, both positive and negative, as it helps us tailor our services to your requirements. For more information on our Complaints Procedure Complaints