Forum Replies Created
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July 29, 2019 at 9:43 pm in reply to: Hey how long does it take to get a confirmation once I sign up and add my barbershop? #223AdamKeymaster
Hello, HaircutStar takes up to 48 to conform your business
July 29, 2019 at 9:42 pm in reply to: Do you have a list of emails for my customers near my area, can you send that to me? #222AdamKeymasterWe don’t provide customer lists, but we will market your store to everyone in your area so you can get more customers
July 29, 2019 at 9:40 pm in reply to: I need to reschedule but I don’t want to create a new booking. Can I reschedule from the existing booking? #221AdamKeymasterSorry we currently don’t support rescheduling. Please fill free to add request for feature requests here
AdamKeymasterPlease contact support@haircutstar.com if you see any issues with their polices. We only follow HaircutStar polices
July 29, 2019 at 9:36 pm in reply to: I booked appointment last week for next week. Haven’t heard from my Barber. What’s are the next steps? #219AdamKeymasterBarbers generally have up to 48 hours to reply, you can try contacting them directly or send them message. If you picked option to cancel booking in 24 hours if no reply, your appointment will be automatically canceled, and if barber charges cancellations fees, all fees will be waved
AdamKeymasterYou can cancel any time. If barber chooses to charge you cancellation fee, and you can cancel before he conforms it you fee will be waved. Additionally barber can wave your fees as well
AdamKeymasterWe currently, have no cancellation fee, you can cancel any time before next billing period. Your account will be canceled next billing period after you have requested to cancel your account
AdamKeymasterHaircutStar takes usually between 12 to 24 hours to conform
AdamKeymasterPlease go to your account click on Settings->Profile->My Appointment pick appointment you want to cancel and click cancel.
Or follow the link in the email, and click cancel
June 14, 2019 at 11:22 pm in reply to: I just moved. How long does it take for people to find me in their area? #160AdamKeymasterAfter you have updated your business listing information, you will be immediately searchable in your new area
AdamKeymasterHello lauraon, This issue can happened for different reason
1) There is javascript error on your page before you paste the code which blocks execution of the script
2) When you build the your widget you choose to hide the button
3) You have css class or javascript code which hides the buttonPlease let us know if this helped you to resolve the issue. If still doesn’t work please contact support@haircutstar.com
Regards,
Adam -
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